top of page

Returns, Exchange & Cancellations

Return & Exchange Policy

At Hands Over Belly, we want you to have a seamless shopping experience.

 

Our return policy is designed to ensure your satisfaction and provide clear guidelines for returning products. Please review the following information before initiating a return:

​

1. Eligibility for Returns:

  • We accept returns within 7 days of your purchase.

  • The item(s) must be in their original condition, unused, and with all original tags and packaging intact.

  • Some items, such as [list any non-returnable items], are non-returnable for hygiene or safety reasons.

 

2. Process for Returns:

 

  • To initiate a return, please log in to your account on our website and navigate to the "Returns" section.

  • Follow the prompts to provide relevant information about the return, including the reason for returning the item(s).

  • Once your return request is submitted, you will receive further instructions, including the return shipping address.

 

3. Return Shipping:

  • You are responsible for the shipping costs associated with returning the item(s), unless the return is due to an error on our part.

  • We recommend using a trackable shipping method to ensure the safe arrival of the returned items.

 

4. Refund Process:

  • Upon receiving the returned item(s) and verifying their condition, we will process your refund within [number] business days.

  • The refund will be issued to your original payment method. bank or credit card issuer.

  • Please note that it may take a few additional business days for the refund to reflect on your account, depending on your

 

5. Exchanges:

  • Exchanges are only applicable to items that are in new, unused, and unwashed condition.

  • Items must be returned within 7 days from the date of purchase.

  • Exchanges are not available for items that show signs of wear, damage, or alteration.

  • Exchanges are subject to item availability.

  • If the desired exchange item is not available, you can choose an alternative item or receive store credit.

  • All exchanged items will be inspected upon receipt.

  • If the returned item meets our exchange policy criteria, the exchange will be processed

 

6. Damaged or Incorrect Items:

  • If you receive a damaged or incorrect item, please contact our customer support team within [number] days of receiving the order. We will provide assistance and arrange for a replacement or refund.

​

7. Contact Us:

  • If you have any questions or need further assistance, our customer support team is here to help. You can reach us at care@handsoverbelly.com or drop us a text at +91-8860487807.

 

Please note that

  • Hands Over Belly reserves the right to update or modify the return policy at any time. We recommend checking this page periodically for the most up-to-date information.

  • Any legal conflicts regarding return and refunds will be handled in the organisation's registered address legal institution. 

  • Hands Over Belly is not responsible for any loss in payments or refunds associated with online or offline frauds. 

  • If you received a damaged or incorrect item, please contact our customer support team on the provided number on organisation website within 3 days of receiving the order. We will provide the assistance and arrange for a replacement or refund.

​

Thank you for shopping with us! Your satisfaction is our priority.

​

Hands Over Belly

www.handsoverbelly.com
16th August 2023

Cancellation Policy

At Hands Over Belly, we understand that sometimes circumstances change, and you may need to cancel your order. We strive to make the cancellation process as smooth as possible while adhering to fair guidelines. Please review our cancellation policy below:

​

1. Order Cancellation Timeframe: You can request the cancellation of your order within 24 hours from the time of placing the order. If your order has already been processed, unfortunately, we won't be able to cancel it.

​

2. How to Request Cancellation: To initiate a cancellation, please contact our customer support team through email at care@handsoverbelly.com or call our helpline at +91-8860487807. Please provide your order number and relevant details for faster assistance.

​

3. Eligibility for Cancellation: Orders that have already been shipped or are in transit cannot be canceled. This policy applies to all products except for customized or personalized items, which are non-cancellable and non-refundable.

​

4. Refund Process: If your cancellation request is approved within the specified timeframe, we will process a refund to your original payment method within 7 business days. Please note that any applicable payment gateway charges or transaction fees are non-refundable.

​

5. Cancellation Fee: We do not charge a cancellation fee if the request is made within the stipulated 24-hour window. However, for orders canceled after this period or for orders that have already been processed, a nominal cancellation fee may apply to cover processing and handling costs.

​

6. Partial Cancellation: In case you want to cancel only a part of your order (individual items), please contact our customer support team for assistance. Partial cancellations are subject to the same eligibility and timeframe conditions as full order cancellations.

​

7. Special Circumstances: In exceptional cases where cancellations are requested due to unforeseen circumstances such as medical emergencies or genuine errors, our customer support team will review such requests on a case-by-case basis.

Please note that this cancellation policy is subject to change without prior notice. It's advisable to review our policies before making a purchase.

​

If you have any questions or concerns regarding our cancellation policy, please feel free to reach out to our customer support team. We are here to assist you.

​

Last updated: 16th August 2023

bottom of page